When our Reviews Team tested Medical Guardian devices, we found an average response time of 1–15 seconds, which is well below the 30-second industry average, based on our internal testing. Monitoring center operators are the people who respond when you push your device’s button and alert local emergency services should you need assistance. This lets you go anywhere with your on-the-go device and still be connected to the monitoring center, provided the Wi-Fi or LTE connection is reliable.Īll Medical Guardian devices connect to the company’s monitoring center, which is a TMA Five Diamond Certified facility 3, meaning the operators have undergone extensive training. On-the-go devices use Wi-Fi or LTE connections, which is the same wireless technology your cell phone uses, to give you an unlimited range and no need for a base unit (except for the Mobile 2.0 device, which uses a base unit and has a range of 500 feet). All base units have a two-way speaker that allows you to communicate with the Medical Guardian monitoring center. If you’re farther away than 1,400 feet from the base unit, pressing the button on your wearable device will not work. Medical Guardian wearable devices for in-home systems have a range of 1,400 feet from the base unit. In-home devices work with a base unit that syncs to any wall buttons or wearable devices such as a necklace or wristband. Medical Guardian makes several different devices that are either in-home (designed only for use around your home) or on-the-go (designed to be worn outside your home). No smoke or carbon dioxide detection: For people looking for an all-in-one alert system, this could be a drawback.OnGuard costs $2.99 per month on top of your system price. Extra notifications cost more: You can add an extra emergency notification (called OnGuard Alert) that notifies your loved ones in an emergency rather than just calling the monitoring center.Most devices have equipment fees: Depending on the system you choose, you may have to pay a one-time equipment fee up to $149.95.Medical Guardian’s newest model, the MGMove, also offers upgrades that give you reminders and the ability to text loved ones. System customization: Customize your system to fit your needs by adding wall buttons, wearable devices like necklaces or medical alert bracelets, and automatic fall detection.Power outage backup: Medical Guardian in-home systems use backup batteries, giving you up to 32 hours of continuous protection in a power outage.Refund policy: If you cancel your policy before the end of your service period, Medical Guardian will give you a refund for the days that aren’t used.Fast response time: Our Reviews Team tested Medical Guardian devices and found an average response time of 1–15 seconds, which is well below the 30-second industry average, based on our internal testing.Special offers: Medical Guardian often has special promotional offers, such as a free month of service, free ground shipping, and a free lockbox during Heart Health Month.Our Reviews Team researched Medical Guardian, tested its devices, and compared it to other medical alert companies to help you choose the best medical alert system for your needs. You can cancel and get a refund at any time if you decide the Medical Guardian system is not a good fit. Not only does Medical Guardian offer a variety of models and prices, but you don’t have to sign a long-term contract like with some other medical alert systems. While there are many medical alert companies to choose from, Medical Guardian leads the way as a top provider. “For older patients who have fallen in the past or have dementia, medical alert systems can be tremendously beneficial.” “For who are living either as a couple or single, medical alert devices offer peace of mind as an ‘ insurance policy’ for assistance if the need should arise,” said Sachin Nagrani, MD, medical director for Heal, a primary care provider offering home doctor visits. Medical alert systems connect you with emergency services should you or your loved one have an accident. 1 If you’re in this category or you take care of a loved one who lives alone, you may wonder if a medical alert system would be useful. More than one in four Americans over the age of 60 live alone, according to the Pew Research Center. This Medical Guardian review covers everything you need to know before making a purchasing decision on a medical alert device.
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